A. We will collect anything and EVERYTHING for you, from groceries, to special occasion cakes, to clothes, ANYTHING, there is nothing that you can not have delivered right to your door from our Concierge Couriers
A. For restaurant food, we deliver in the Nottingham City area for up to 3.5 miles MAXIMUM; this is to ensure your food stays nice and hot and fresh.
If you need our Concierge for other non hot food items, we will glady go a few extra miles for you!!
We are currently operating in the following areas:
A. There is a small concierge fee depending on the service you need, plus a £1 per mile delivery charge. If you need to pay for the goods you want us to collect, you can either pay directly to the business yourself, or we can include the cost in your booking fee and make the payment on your behalf.
A. If you need to cancel an order before it has started, please call us right away. Due to the fast turnaround of this service, if we have already collected and begun your order then it is not possible to cancel.
A. Exactly what it sounds like – Whatever you want, whenever you want it!
A. The first thing that you need to do is call up the restaurant manager and speak with them. After that, shoot us an email about the same problem at email@example.com
A. text the number that we called you on to complete your order, and an ETA will be sent back to you promptly.
A. The Courier will wait for 5 minutes; after which he leaves and you are charged for the entire order!
We will contact you to let you know the driver is nearby, so please make sure you are ready and not in the shower/toilet/etc
A. Unless you ask for something illegal, then YES! If you really wish to stick to your TV for your favourite TV show or a football match, don’t leave the comfort of your pyjamas; let us get anything that you want. Need beers to drink tonight?
Here are some of the things we can bring you:
However, there is one thing that you need to remember – we DO NOT process items that value more than 1000 pounds. If your orders/request remain in that criteria, it is surely delivered to you in the promised time!
For us, customers mean the world! We are here because we wish to serve you; therefore, if you are unhappy with something, we are unhappy about it, too! You can contact us on firstname.lastname@example.org and wait for a response from our executive; to talk to our specialist, you can call customer services on 0116 3500533.
Our refund’s policy is as follow’s
We will wait 5 Minutes for you to open the door, if you do not open it within this window, the driver will leave to his next job and you will be fully charged for the order placed.
If cancellation is not attained within 10 minutes of placing the order – You will be fully charged for the order.
For items you have already purchased and are just using us to collect and deliver, then we will accept cash on delivery (plus a small surcharge).
For all orders where we will be purchasing your goods on your behalf, all payments must be made in full with a valid card during the booking process before anything is collected and delivered.